Privacy Policy

Har Borqeli is committed to protecting the privacy of our guests and website visitors. This policy explains how we collect, use, disclose, and safeguard personal information in connection with our restaurant and licensed land-based casino in Toronto, Ontario.

Effective date: September 3, 2026

This policy applies to all interactions with Har Borqeli, including website visits, reservations, dining, and casino participation. We operate a licensed land-based casino and comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

By visiting our website, making a reservation, or entering our premises, you consent to the collection and use of your personal information as described in this policy. You may withdraw consent at any time, subject to legal or contractual restrictions. Consent may be express or implied, depending on the sensitivity of the information. Withdrawal of consent may affect our ability to provide certain services. We do not collect personal information from minors without parental consent.

Information We Collect

We collect personal information that you voluntarily provide to us, as well as information automatically collected through website usage. This may include:

Contact information: name, email address, phone number, and mailing address when you make a reservation or contact us.
Reservation details: date, time, party size, and any special requests or dietary restrictions.
Casino participation information: date of visit, games played (poker, roulette, blackjack), and information required for operational, security, or legal purposes.
Website usage data: IP address, browser type, pages visited, and referring URLs, collected through cookies and similar technologies.
Communications: records of correspondence if you contact us via email or phone.

This website does not process online gaming transactions. Information connected with in-person casino activity is handled in accordance with applicable legal and operational requirements.

How We Use Your Information

We use your personal information to provide and improve our services, communicate with you, and ensure a safe and enjoyable experience at our restaurant and licensed land-based casino.

To process reservations and manage your dining or lounge visits.
To respond to inquiries and provide customer support.
To send you information about events, promotions, and special offers, if you have opted in.
To improve our website, services, and overall guest experience through analytics.
To comply with legal obligations and protect the rights and safety of our guests and staff.

All casino activities are offline; no online gambling or betting takes place. We do not use personal information for automated decision-making or profiling.

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

With service providers who assist us in operating our business, such as reservation systems or email marketing platforms, under strict confidentiality agreements.
When required by law, such as in response to a court order or government request.
To protect the rights, property, or safety of Har Borqeli, our guests, or the public.
In connection with a business transaction, such as a merger or acquisition, where the successor entity agrees to honor this policy.

We do not share information with online gambling operators or any entities involved in online betting. All casino activities are strictly offline.

Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

Physical safeguards: restricted access to areas where personal information is stored, secure premises.
Technical safeguards: encryption of data in transit, firewalls, and secure servers.
Administrative safeguards: employee training on privacy obligations, confidentiality agreements, and access controls.
We regularly review and update our security practices to address evolving threats.

We apply appropriate safeguards to information collected in connection with our website, restaurant, and licensed land-based casino.

Your Rights and Choices

You have the right to access, correct, or delete your personal information held by Har Borqeli, subject to legal exceptions. You may also withdraw consent to certain uses of your information.

Access: You may request a copy of the personal information we hold about you.
Correction: You may request that we correct any inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, unless we are required to retain it by law.
Withdrawal of consent: You may opt out of marketing communications at any time by clicking the unsubscribe link or contacting us.
To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

Contact email: [email protected] | Phone: +1 613-847-3052

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our content.

Essential cookies: necessary for the website to function properly.
Analytics cookies: help us understand how visitors use the site, such as which pages are most popular.
Preference cookies: remember your choices, such as language preferences.
You can control cookies through your browser settings; however, disabling certain cookies may affect site functionality.
For more details, please refer to our Cookie Policy.

No online gambling or betting activities are conducted via cookies.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When information is no longer needed, we securely destroy or anonymize it.

Reservation records are typically retained for a period of 12 months after the visit.
Marketing communications data is retained until you unsubscribe or request deletion.
Legal obligations may require longer retention periods for certain records.
Casino-related records are retained as required by applicable law and our operational obligations.

Retention periods vary according to the type of information and applicable legal requirements.

International Data Transfers

Har Borqeli stores and processes personal information primarily in Canada. In some cases, service providers may be located in other jurisdictions, and your information may be subject to the laws of those jurisdictions.

We take reasonable steps to ensure that any third-party service providers offer a comparable level of protection.
By using our services, you consent to the transfer of your information to these jurisdictions.
Information related to casino activity is handled in accordance with this policy and applicable law.

Primary location: Toronto, Ontario, Canada

Contact Us and Policy Updates

Privacy Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Phone: +1 613-847-3052
Address: 123 King Street West, Toronto, ON M5H 3T9, Canada

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a new effective date. We encourage you to review this page periodically.

Material changes will be communicated via a notice on our website.
Your continued use of our services after changes constitutes acceptance of the updated policy.